Privacy Policy

Effective Date: October 23, 2024

At Lucomania, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website. By using Lucomania.com, you agree to the terms of this policy.

Information We Collect

We may collect the following types of information:

  • Personal Information: When you make a purchase, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Usage Data: We collect information about how you interact with our website, including your IP address, browser type, device information, pages viewed, and time spent on the site.
  • Cookies: We use cookies to personalize your experience, track website usage, and improve functionality. You can control cookie settings through your browser, but disabling cookies may affect your ability to use certain features.

How We Use Your Information

The information we collect may be used for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to your inquiries
  • To send you promotional offers and updates (with your consent)
  • To improve our website and services
  • To comply with legal requirements

Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your data with trusted third parties who assist us in processing payments, shipping orders, and maintaining our website, under strict confidentiality agreements.
  • Legal Obligations: We may disclose your data if required by law or to protect the rights, safety, or property of Lucomania, our customers, or others.

Data Security

We take the protection of your personal information seriously and implement appropriate technical and organizational measures to prevent unauthorized access, loss, or misuse. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute protection.

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to any inaccurate or incomplete data
  • Request the deletion of your personal data, subject to legal obligations
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us at privacy@lucomania.com.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please reach out to us at privacy@lucomania.com.

Thank you for trusting Lucomania with your privacy.